Returns & Exchanges
At Elitebaz, we stand behind the quality of our products and offer a hassle-free 30-day return policy to ensure you are completely satisfied with your purchase. If your item isn't quite right, we are here to help you find a solution or provide a full refund.
Return Process
- 1.Initiate Your Request
Log into your Elitebaz account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the product is in its original, unused condition.
- 3.Label and Ship
Affix the prepaid shipping label provided in your confirmation email to the outside of your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.